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Encryption Desktop BUGS - pssphrs caching, viewer, etc, PROBLEMS!

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I need a solution

mac os 10.8.4

encryption desktop 10.3.0MP3

 

ISSUE 1:

 

email from apple mail is decrypted in viewer without requiring passphrase!!!  how IS THIS POSSIBLE??  

i have retain passphrase set to never (although it always to seems to reset to 3seconds??? issue 1b.)

even after PURGING CACHES and restarting, and canceling all prompts to enter passphrases, an email dragged into pgp viewer WILL STILL DECRYPT, AND THEN ALERTS POP SAYING 'ERROR NO PGP CONTENT', EVEN THOUGH THE 'CONTENT' IS BEING PLAINLY DISPLAYED IN THE VIEWER.

THIS IS BROKEN/BUGGY/SERIOUSLY WRONG APP BEHAVIOUR.

someone please explain.  i searched my system keychain on the 'off chance' that pgp decided to cookie my passphrase or something like that.. but could find nothing but website passes (which is good).... 

so i am very perplexed and concered.  do others have this experience???

 

ISSUE 2:

 

email containing pgp ciphertext.  when the whole cipher block is cut and pasted into viewer, usually the first line or so of text is missing in the cleartext decrypt.. also, attachments (photos, files, etc) do not show up properly, usually not at all.

HOWEVER

when the SAME email is dragged from mail to viewer, it decrypts and displays properly--

THIS IS BUGGY/HIGHLY UNUSABLE BEHAVIOUR.  WHY WHY WHY?? after so many iterations is this product still so fickle??

making me have to move and resize windows so i can juggle and drag an email into viewer instead of right-click 'decrypt' is insanely annoying and frustrating...

 

ISSUE 3:

 

WHAT does 'purge caches' do if the passphrases are ALWAYS still there after purge, even after restart...???? 

 

ANY INFO ON ANY OF THIS, ESPECIALLY THE FIRST WOULD BE MUCH MUCH APPRECIATED.

 

symantec better get on the ball here, the encryption game is gong to break wide open and they can be at the front of the line, but not if they keep letting this product be so obtuse.  they will get scooped.  handily.

AND, just to be fully bitchy, the navigation of this website is STILL really aggravating.  links for login and discussions and posting are SO hard to find... i know i'm not the first to make this 'observation'... it's definitely the third time i've been forced to mention it.

 

ok.  thank you very much for the help.

 


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