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End-User Good Senders

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I need a solution

Hello,

An end-user specified a certain sender as a good sender from his own quarantine a while ago (replication is not an issue).

When this user receives a new email from this sender, the Message Audit Log displays the following:

VerdictFilter PolicyPolicy GroupDetailsMessage PartMatching Text
User allow 
user static allow email address 
default None  —  — 
Content Filtering violation: <policy> 
<policy> 
default None 
<attach.pdf> 
<category> 
 

How is it possible to bypass the content filtering after a static allow has matched?

Thanks,

Justine.


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