Our file server is a VM on Hyper-V and it also hosts Endpoint Protection Small Business Edition 12.1.4013.4013. Over the last 4 weeks, we've had 2-3 times where the CPU gets pegged at 100%, mostly with the SYSTEM process being the main culpret. It was so bad, no one could do anything and it took forever to gracefully shut the VM down.
It came back this week, though hovering between 25 and 75% CPU. I contected Dell and they connected to my Host and the VM and confirmed my findings that there were no alerts in the logs. However, two times, we did see a scan kick off of SEP and it was scanning the large VDISK for the file server. I disabled the client on the file server (again, the host for SEP as well) and CPU has stayed in acceptable range.
So, my questions are:
What would cause SEP to start doing this, when it has ran just fine over the year we've had this Hyper-V set up?
Should I offload SEP to another server (VM)?
Is there an update I should apply to see if it stops this problem?
Any exclusions I should be aware of?
Any other tips?
I cannot afford another business hours reboot.
Thanks...