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unable to load kernel support module (UNSUPPORTED-OS-rh-ES-6-2.6.32-504.el6-x86_64)

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I need a solution

Hi,

I'm installing SAVFL on

Linux ****** 2.6.32-504.el6.x86_64 #1 SMP Tue Sep 16 01:56:35 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux
 

When we run the command

/etc/init.d/autoprotect restart

and we receive the error

Starting AP: insmod: error inserting '/opt/Symantec/autoprotect/symev-custom-2.6.32-504.el6-x86_64.ko': -1 Module has wrong symbol version
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-131.0.15.el6-x86_64.ko': -1 Unknown symbol in module
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-71.el6-x86_64.ko': -1 Unknown symbol in module
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-131.0.15.el6-x86_64.ko': -1 Unknown symbol in module
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-71.el6-x86_64.ko': -1 Unknown symbol in module
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-131.0.15.el6-x86_64.ko': -1 Unknown symbol in module
insmod: error inserting '/opt/Symantec/autoprotect/symev-rh-ES-6-2.6.32-71.el6-x86_64.ko': -1 Unknown symbol in module
symev: unable to load kernel support module (UNSUPPORTED-OS-rh-ES-6-2.6.32-504.el6-x86_64)
 

We have installed many time this product and we are sure to have respected all the prerequisite.

Someone have an idea about this error?

Thanks


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