I have an application (multiple versions of it) on a number of PCs that performs daily backup operations.
Each day I receive a dozen or so notificaitons that I would like to stop.
At least one security risk found:
Risk name: (Unknown)
File path: c:\app\myapplication.exe
Source: Heuristic Scan
Action taken on risk: Left alone
Looking at the SONAR logs I see 2 different types of events.
Forced SONAR threat detected (Left alone)
and
Potential risk found (Left alone)
I have added exceptions for these files in every way I see possible, but the notificaitons and events persist.
There is an exception for c:\app\application.exe that applies to All clients | Exception type: File Exception - SONAR; Security Risk | Action: Ignore.
I have also added it as an application to watch, and then added all the various hash values from the different versions of the app as application exceptions with an Action of Ignore.
These notifications persist though. How can I properly exclude these files?