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Brightmail/Greylisting.

I need a solution Hi to all, i have installed on a client, brightmail solution, and one of the techguys from that client is asking me if there is a posibility and how to configure Greylisting. Sadly i...

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Tool to get the shared and non-shared policy details in SEPM

I need a solution Is there any tool or SQLquery to get the details of shared and non-shared policy in the SEPM like to know how many policies exist and their details.  1422026119

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Managing more than 15000 SEP clients

I need a solution Hi evryone,I need an advice not a solution...I hope that i'm not bothering you whit such demande....but this is the only SEP Expert's assembly that i know.We Have more than 15000...

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How long do you wait before virus definitions on individual clients are...

I need a solution We've recently had some internal discussions regarding what is considered "out of date" with regards to virus definitions.  So for example, your SEPM is current with today's date for...

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ERROR:Cannot apply permission checks to

I do not need a solution (just sharing information) <...>\Symantec Endpoint Protection Manager\apache\logs\reporting.logThe reporting.log contains many logs like:ERROR:Cannot apply permission...

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Upgraded SEPM to 12 RU5, GUI doesn't show Clients

I need a solution Upgraded SEPM (running on Windows Server 2012 R2) to 12.1.5, and clients don't show in GUI.When I click Details it shows number of clients, when I run Monitors > Logs, etc it...

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Port Scan Attack from router?

I need a solution Hi all,I have installed the SEP 12.1.5 today, everything is fine except there is an alert which pop out every 5-10 minutes - "Port scan attack is logged".I found the port scan...

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Security question

I need a solution When starting my computer I get a message indicating that NT Kernel_System has changed and asks if I will allow.  I am not sure what this is and if I should allow.  Please help

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Upgrade SMG via command line

I need a solution Dear Community,I just like to ask you to help me to find the best method to upgrade my SMG using SSH. Firs I need to shout down scanners and after that I could update the CC?I don't...

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12.1.5 Virus Def not updating

I need a solution Hi.We have setup a new SEPM 12.1.5 for a customer because the running SEP 11 installation went EOL.First problem was that no updates worked at all cause SEPM always moans it only has...

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Ransomware

I need a solution Hi All,Can anyone advise if you'll know to recover files that have been affected by crypto locker ransomware?

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Packet loss when SEP Firewall Enable with Microsoft VPN

I need a solution I am running Symantec Endpoint Protection client 12.1.4. Connect to a remote site with Microsoft VPN client. We have seen packet losss when Ping a host with firewall enable, No...

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Renewing Enpoint Protection + Add more Users

I need a solution Hi There,We've purchased a Symantec Protection with 25 users license. If I'm not mistaken it was from Amazon UK and it is a bundled pack. Recently, I got a reminder for my email...

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System Logs: Any Activity returns no entries

I need a solution SEPM 12.1.5Default Logs Settings for Server and ClientsRunning any date range Monitors>Systems Logs results in "No Entries" returned.Help!Thanks. 1422388827 6623

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Script to check if SEP is installed

I need a solution Hello,We have a variatiey of different versions of SEP installed on our servers with different iterations.  Anywhere from SEP 11 to the latest.  Possibly some SAV 10 as well.  There...

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Suspicious cloud 5 in user Temp directory

I need a solution This morning we have over 15 alerts for suspicious cloud 5 malware in AppData\Local\Temp directoryFile/Entry - tmp filesScan - Auto-protectI have submitted some files to Symantec...

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Need API option to programatically recover end user encrypted disks

I need a solution We need an API or powershell or similar programmatic method to support users for self-service to unlock their own computers disks if they forget their access information.We want...

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PGP Decryption

I need a solution If any machine is not exist on domain.can we decrypt this machine.because when on pgp tray shows the option of decrypt is disable.however i have tried PGP command pgpwde --decrypt...

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Local port log filter error

I need a solution Hey All,I'm using SEP 12.1.4 on Windows Server 2008. When I enter anything other than an asterisk (like 135) in the Local port field when trying to do an advanced filtering of the...

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Can SEPM be used with a whitelist?

I need a solution HiThis is what im trying to do, we would like to create a whitelist of applications that are allowed to be used / installed within the buisness.If the application is not on the...

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