SEP SBE Manage user-created exclusions
Hello,In SEP SBE (.cloud deployment), it is currently possible for client users to create anti-virus exclusions on a file-by-file basis. This is a good thing (for example, in our case the clients are...
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Tamper Protect Warning on Servers
I need a solution Is there a way to remove the pop up tamper protect warning that displays to users?I have servers that have the .157 client on them and they are displaying the warning. I cannot...
View ArticleAutomate Decryption of Self Decrypting Archive EXE File
I need a solution Greetings,I'm working on automating a nightly process that our technicians spend two hours on every day. The process begins with receipt of a Self Decrypting Archive file. Our...
View ArticleChanging "Delete Clients that have not connected" setting
I need a solution I was going to change our value for this but was wondering if this will have any impact on the server or clients afters it is done. I just want to ensure no disruption of service...
View ArticleCan't use Public Key after generating it with Symantec Encryption Desktop
I need a solution I'm using Symantec Encryption Desktop, and I walked through the Setup Assistant to create my key pair. It says that the key pair was created, and the Public Key was placed on the...
View ArticleSMSMSE 7.5 Failed to install AV Transport Routing Agent
I need a solution I am trying a fresh install SMSMSE 7.5 on Windows 2008 R2 x64 with Exchange 2010 Edge Transport and get an error "Failed to install AV Transport Routing Agent". The installation...
View ArticleCan't use Public Key after generating it with Symantec Encryption Desktop
I need a solution I used Symantec Encryption Desktop to set up my key pairs, and automatically submitted the Public Key to PGP Global Directory keyserver. But when I search keyserver.pgp.com, the...
View ArticleDatabase Blobs and XML
I need a solution Can you tell me if the DLP scanner can look into the database blobs or xml to identify credit card information?
View ArticleDoes not Boot: 'Bootguard' in Top Left Corner with Flashing Cursor
I need a solution Recently a Lenovo X1 Carbon 2nd Generation (Haswell) was reimaged after having been encrypted.Now, when the system boots, the text 'bootguard' appears in the top left corner of the...
View ArticleSymantec Endpoint Protection Not Working
I need a solution So my computer recently crashed and when it did system recovery, it resulted in multiple files from my antivirus to malfuction. Attached is an image of what the errors are. Tried...
View ArticleSymantec Endpoint Protections blocks IP of Proxy Server whenever any website...
I need a solution In a Symantec Endpoint Protection Environment of around 1700+ computers, one computer is having issues with Symantec. Whenever any website is visited, Symantec Pops a message up that...
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'tseconfig.dll' error appears intermittently while shutting down the PC.
I need a solution Good day, everyone. I hope that you are all well. I have a user running Windows 7 x64 SP1 who has an intermittent and recurring tseconfig.dll error when shutting down his computer....
View ArticleUpgrading DLP 11.6.2 to 12.0
I need a solution Hi,Can anyone share the screenshot for DLP Upgrading from 11.6.2 to 12.0
View ArticleLiveUpdate issue
I need a solution Our LiveUpdate stopped working 3/20/2015. We're not sure why, but we haven't been able to figure out why. We are at a loss. I attached two LiveUpdate runs if that helps.Here are the...
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How calculate Sonar Risk
I need a solution HelloI want to clarify SONAR. I know that SONAR work on executable files.For Sonar detection I have question aboutSonar risk levelSesitivityDetection ScoreSonar Risk level...
View Articleautoprotect and network scaning
I need a solution How autoprotect in SEP 12.15 identified that some files are dll, exe doc ?It use same third application?
View Articlereport Download Risk Distribution
I need a solution I am wonder why sometimes Download Risk Distribution report in same risk don’t put adres web or IP address ? Only put in report count number of incident ?
View Article1) Liveupdate server virtualization and 2) gups
I need a solution Our environment currently consists of 13k + clients that report to two SEPMs both running server 2012 r2 standard, SEP 12.1.4. The clients are all (or at least that majority are on)...
View ArticleDoscan.exe does not work
I need a solution I tried running Doscan.exe from the directory where it was installed.First, it said that it could not find doscanres.dll.I found that dll and moved it into the doscan.exe...
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DLP - Password protected Word/Excel
I need a solution Hi,I'm new here but was unable to find anything that addressed this specific issue that we are encountering. We currently have a policy where any password protected Word or Excel...
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