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Endpoint Protection deleting Password protected Zip Files

I need a solution We ahve recently seen SEP deleting incoming emails with password protected zip files, how can we create an exclusion for these by either file type or by senders email address ??

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User Access Control (UAC) prompts for credentials by smc.exe -stop and -start...

I need a solution Last week we deployed sep 12.1 clients (32bit) to windows 7 clients.Right after users log in the users get an UAC prompt asking for credentials to run "smc.exe -stop" .Wheter i click...

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How do I stop PGP from encrypting messages

I need a solution I have one user who cannot stop PGP from encrypting messages to a shared mailbox. It only seems to be to the one mailbox.Does anyone have any ideas on how to stop this? Any help...

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Details about what changed

Hi Team,With SEP 12, a new feature has been introduced that tells me that some of my programs has been changed from the last time I had used it. LIke by browser, kernel and so on. It comes as a POP UP....

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SEPM 12.1.3 does not update SEP 11.0.7

I need a solution Hi, Our SEPM 12.1.3001.165 server (2008 R2) is not updating our SEP 11.0.7000.975 clients (2003 32-bits).The SEPM and SEP client are up-to-date.Liveupdate version is 3.3.100.15.We...

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Add a README.TXT in SEPM inetpub\content folder

The size of content repository folder in the SEPM (SEPM\inetpub\content) is one of the biggest concerns for SEP administrators; when the partition which hosts it is almost full, they often manually...

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Android RATs Branch out with Dendroid

Darwinism is partly based on the ability for change that increases an individual’s ability to compete and survive. Malware authors are not much different and need to adapt to survive in changing...

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Do you need your own private Certificate Authority?

Stronger, resilient Private CA removes risk while lowering costs On 1 October 2016 in line with the CA/Browser Forum’s Baseline Requirements, publicly trusted SSL certificates can no longer be issued...

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LiveUpdate failing when downloading Virus Defs

I need a solution I am currently running SEPM 12.1.4a and I noticed the Windows Definitions Latest from Symantec is 03/04/2014 r18 and the Latest on Manager is 02/17/2014 r6. When I run LiveUpdate in...

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OMG a Ransomcrypt Trojan with a Conscience!

Ransomcrypt authors are not known to have a conscience, and until now have always left their victims with no way out, other than paying the extortion demand to decrypt their files. This seems to have...

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Email report of protected clients with their virus def version

I need a solution Hello everyone,We are using SEPM 12, we are trying to generate a report that enlists all the clients (incliding computer names) in the 'My Company' groups with their:1. Current...

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Remove old proxy from CIU

I need a solution Hi,  I have a CIU that control two proxy webgateway, all in 5.2 . I had to reinstall my two proxies, but in the CIU i always see the old ones in disconnected status.  How can i...

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Key icon definitions?

I need a solution I've searched this forum and in-app help, but can find no comprehensive definition of the key icons.  Yes, there are references to double key and gold key, but nothing that brings...

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SEP 12.1.4 Deployment Settings - Push by OU

I need a solution We just upgraded our SEPMs from 11.0.6 to 12.1.4 but our clients are still on 11.0.6.  Both are running on Server 2003 x86 boxes.  I've been testing the push deployment wizard and...

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Query to SEPM embedded database

I need a solution Hi all,I have written some custom IPS signature for SEP 12.1 and I need to write a query that extract from SEPM embedded database the name of the particular custom signature that is...

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Upgrade SEPM in different language

I need a solution One of my customer has upgraded SEPM from 12.1 RU2 in english to 12.1 RU4a in italian.Can this cause some problems? I've always upgraded SEPM in the same language of the original...

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Latest definitions on Symantec (dashboard) not available

I need a solution What can cause the dashboard reporting that latest definitions on Symantec are not available?The SEPM can reach *.symantec.com and the liveupdate seems to work

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Track Unmanaged Client Licenses from SEPM

It would be nice if you can manually place a license reservations for unmanaged clients on the SEPM server.  This will allow SEPM to reflect the licenses currently being used and keep them from being...

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PGP error while decrypting file (Error code: 3131 & 3090)

I need a solution Hi,PGP Server - Windows Server 2003 PGP Version - 10.2 build 283 Client Encryption tools - GPG 4 Win Version 2.1.0 File encrypted without ascii armor mode. File upload via Tectia...

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SAVFL

I need a solution Hi, Please help about SAVFL. Here is the Question?                 1.       What are the ports that we need to open in order for the client to get the updated signatures/virusdefs....

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