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Risk Tracer

I need a solution I have enabled risk tracer and sometimes there is source IP in the risk log, but sometimes it is blank. What's  the possible cause that SEP cannot find the source IP of the risk?

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SEP finding virus threat at IP address

I need a solution So I have been receiving daily virus alerts on a client machine for a while now, and the more I look into the matter, the less sense it makes. The machine in question is running...

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Need a DOS command to find update date of Symantec Antivirus

I need a solution Hello to all,We have Symantec endpoint manager in our organisation having approx. 1500 end users on symantec managed clients.I have been making a script in C that will do alots of...

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pgp -m command doesnt disply content

I need a solution Hi,Im using the pgp command to decrypt some files in the AIX machine.I need the content to be displayed in the screen, rather than moving to a file and I use this command :pgp...

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Submit False Positive for Symantec Brightmail Blacklist

I need a solution We are an Email Service Provider, and one of our shared IP addresses is consistently being granted a negative reputation by Symantec.  I have submitted our IP for investigation...

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Need to get the SylinkReplacer utility

I need a solution Hello,           I'm building a new SEPM enviornment and need to re-direct the clients to point to the SEPM server.  Does anyone know where to get the utility SylinkReplacer?  This...

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Hacking Smart Homes

Kashmir Hill, a reporter for Forbes, found out just how easy it is to hack a smart home. By “Googling a very simple phrase,” Hill was presented with a list of homes with automation systems from a...

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Summary tells me X clients are out of date - how to find them

I need a solution Hello,I'm running SEP 2012 and it gives me a nice little summary that tells me X clients are up to date, X clients are not up to date, X clients are offline, etc. When I click on the...

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Creating Custom reports for Application Whitelisting

I need a solution Good Morning\Afternoon Community,I have finally managed to implement application whitelisting and am now looking at reducing the administrative overhead of managing this aspect of...

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Something missing at Home panel

I need a solution Can I know what software I miss out in order to show the missing piece at Endpoint Status?

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新たに多くの悪質なアプリを Google Play で確認

 詐欺師が Google Play に悪質なアプリを公開し続けており、Android アプリマーケットがその削除に終われていることは先日お伝えしたばかりです。アプリに潜む悪質な意図を短時間で見極めることは難しい場合が多く、本当に安全であることを確かめるためには通常は詳しい解析が必要です。Google Play...

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How to use Symantec Sep Support Tool to collect data

I need a solution Hi, Please tell me how to use Symantec Sep Support Tool to collect data?

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Asset Import and Data Collection not detecting Machine is Domain Controller =...

I need a solution Greetings All,I have a net new CCS 11 implementation.  I have noticed that the asset property of "Machine is Domain Controller" is not getting update on 5 of the six domain...

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Can you replicate between an SQL database to embedded?

I need a solution Currently running 3 SEPM's with SEP 12.1RU3 connected to SQL 2012 database and failover configured. I want to know if its possible to configure a seperate server to be a replication...

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trusted group are been blocked

I need a solution I have trusted group and yet users from that group are still been blockIs there things that are not allowed even to trusted group of full priv ?

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Device Control - USB 3.0 - Devices not blocked

I need a solution Hi,Please help as we are experiencing issues with USB 3.0 ports and SEE Device Control 8.2.8 in our organisation which we are unable to resolve.Orignally we found USB 3.0 controllers...

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PGP Universal Web Messenger - Attachment problem

I need a solution Hi,I am trying to upload an attachment of 800Kb to a customers PGP system, I click on compose and enter the email address etc. Then as soon as I press the Attach button the session...

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Identifying SEP 11 clients by IP rather than Computer_Name from SEPM DB

I need a solution Understanding that there are DHCP issues to be dealth with, etc., is IP address information for a client tracked somewhere in the DB for a period of time, or per instance, when an...

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SEP client using Proxy for GUP

I need a solution Guys,I have a problem here. I have some traffics between my proxy server and my client and GUP.Below is a line of my Squid Proxy Log, take a look:1375721874.525  27449 172.20.101.105...

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DLP Network Report Issue

I need a solution When i run the premade Network report labeled Incidents - New, and i export it, i get all the raw data i need for my bosses. However it does not list Policy Rule. That is the one...

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